1.Driving License and Age
For groups B, C, minimum age requirement is 23 with at least three years of valid driving license or valid international driving license. For other  groups 28 years of minimum age with 5 years of valid driving license is required.

2.Rental Period
Rental period is calculated on a day bases. Please contact our offices  for special  long term rental rates.

3.Prices
Automobile insurance, oil lubrication, technical maintenance,7/24 road support, third party liability insurance (in limited  legal policy borders) are included in the prices.%18 V.A.T. is not included in the price. Petrol is on renter’s account. Drivered service and guide is provided on request. Baby car seat, wheel chair, navigation and mobile phone can be rented as long as requested 48 hours prior to rental time. Daily charter price is €2. Additional driver price is €2 daily/per person. Insurance cost for  tyre splits, headlight and glass breakings (LFC) is €25.

4.Payment
Full payment is required at the time  of rental. Minimum rental is 24hrs. If  vehicle return 3 hrs. after agreed time, full day rental rate is charged. €200 is taken as deposit and given back on return. Deposit is not required from  valid American Express, Visa, Diners, Eurocard, Master Card holders.

5.Insurance
All of our vehicles have got  automobile insurance. Apart from an ordinary accident, tyre splits, headlight and glass breakings, spare tyre pilferage, loss of license and keys are not  included in the insurance. If the renter pays insurance fund, the renter will be excluded from responsibilities. In order to remain Collision Damage Waiver valid, traffic and alcohol report must be handed over to Pelikan Autos Offices in 48 hrs; The renter is under the influence of alcohol or drugs at the time of the accident or violates  legal speed limit, the renter will be liable for any damage to the car. In the case of theft of the car, if the car is found in 45 days ,the renter is obliged to pay for 45days’rental cost. In order to have additional person to drive the car along with the original renter, the details of their driving license and identification must be registered in the agreement at the time of preparing contract. Otherwise insurance become void and the renter and additional driver will be responsible legally and financially for all damages. If the renter %100 inaccurate, the renter is obliged to pay €200 insurance exemption and also repair time is not charged.

6.Delivery
Free delivery service is available at places where Pelikan Autos offices exist. As long as the renter gives notice, vehicles can be parked hotels, stations, harbors etc. per km 0,2€ is charged as service fee for deliveries To/from places where there is no Pelikan Autos Office.

7.Traffic Fines
Legal responsibilities resulting from traffic violations are customer’s liabilities. If the vehicle is forbidden from traffic, this time is included in rental duration. Pelikan Autos has got the right to change conditions, informations and vehicle model stated at time of reservation without prior notice. Vehicles can’t be taken out of country.

8.Vehicle Acceptance at Airport
You will be met one of our staff  your name written on a sign board and maximum in 10 minutes you will get your car. Please have your  driving license, passport and copy of your flight ticket with you fort he first time rental.

9.Delivery at Airport
One of our personal will be present at airport  half an hour before your contracted arrival time in front of international lines. Please directly got to international lines. Do not enter auto park. Please inform our company  about your early or late arrivals.

10.What is Included in the rates
Unlimited free kilometers, automobile insurance,7/24 road support, airport delivery and pick-up. Extras free of charge map and snow chains.

11.How Can I make Payment?
At the time of rental  full payment are made. Deposit  can be paid by credit card.

12.What should I do in case of any vehicle problems?   
We regularly do maintenance of our vehicles to prevent you from having technical problems. Although we do so, in case of any technical problem, please call us. Our experienced repairing team will reach you wherever you are to sort out the problem. If the repairing time extends, you will be provided with a vehicle from the same group. 

13.What has to be done in case of an accident?
Vehicle must not be moved from the accident site and must be reached traffic police on 154.Traffic and alcohol report  and insurance copy of third parties involved in accident must be obtained .Pelikan Autos must be informed.

14.Can rented car be used by another person?
The details of the person’s driving license (s) must be registered in the rental agreement. In addition , for group B,C,D drivers age limit is 22, for other groups age limit is 28.

15.Reservation
If  there is no required car , another car from the same group is given. Pre-payment is not a must for definite reservation. Reservation cancellation fee is not charged.